Northeast Florida

Senior Resources in Northeast Florida

A complete guide to free and low-cost services for seniors in Duval, St. Johns, Flagler, Volusia, and Putnam counties — including SHINE Medicare counseling, Area Agency on Aging, VA services, transportation, and more.

Counties Covered:DuvalSt. JohnsFlaglerVolusiaPutnamClayNassauBakerBradfordUnion

About this guide: All resources listed are real organizations with verified contact information as of 2026. Phone numbers and addresses are subject to change — always call ahead to confirm hours and availability. This guide is maintained by William Gray, independent Medicare broker serving Northeast Florida since 2009.

Find a Medicare Doctor by County

Browse physicians in Northeast Florida who accept Medicare. Select a county to see listings.

Full physician directory

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SHINE — Free Medicare Counseling

Serving Helping Insurance Needs of Elders (SHINE) is Florida's free, unbiased Medicare counseling program, funded by the state and staffed by trained volunteers.

SHINE — Duval County (Jacksonville)

Elder Source, 10688 Old St. Augustine Rd., Jacksonville, FL 32257

Appointments available at multiple Jacksonville senior centers. Call to schedule.

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SHINE — St. Johns County

St. Johns County Council on Aging, 180 Marine St., St. Augustine, FL 32084

Walk-in and appointment counseling available.

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SHINE — Flagler County

Flagler County Council on Aging, 1 Flagler Plaza, Bunnell, FL 32110

Serves Palm Coast, Bunnell, Flagler Beach, and surrounding areas.

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SHINE — Volusia County

Volusia County Council on Aging, 1180 Saxon Blvd., Orange City, FL 32763

Serves Daytona Beach, Ormond Beach, Port Orange, DeLand, New Smyrna Beach.

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SHINE — Putnam County

Putnam County Council on Aging, 111 Yelvington Rd., East Palatka, FL 32131

Serves Palatka, Interlachen, Crescent City, and all of Putnam County.

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SHINE Statewide Helpline

Florida Department of Elder Affairs — Statewide

Call to find the nearest SHINE counselor in any Florida county.

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Area Agency on Aging

Area Agencies on Aging coordinate home and community-based services for older adults — including Meals on Wheels, in-home care, caregiver support, and transportation assistance.

ElderSource — NE Florida Area Agency on Aging

10688 Old St. Augustine Rd., Jacksonville, FL 32257

Serves Duval, St. Johns, Clay, Nassau, Baker, Bradford, Union, Putnam, and Alachua counties. Call their helpline: (904) 391-6600.

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Flagler & Volusia — Senior Resource Alliance / Aging True

3900 Williamsburg Park Blvd., Jacksonville, FL 32257

Volusia County Council on Aging coordinates AAA services for Volusia and Flagler counties.

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Social Security Administration Offices

Local SSA offices handle retirement benefits, Medicare enrollment, disability claims, and replacement Medicare cards. Appointments are strongly recommended.

SSA — Jacksonville (Baymeadows)

8880 Baymeadows Way, Jacksonville, FL 32256

Mon–Fri 9am–4pm. Appointments recommended: call 1-800-772-1213.

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SSA — Jacksonville (Northside)

1851 Corporate Square Blvd., Jacksonville, FL 32216

Mon–Fri 9am–4pm.

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SSA — St. Augustine

1 Riberia St., St. Augustine, FL 32084

Serves St. Johns County. Mon–Fri 9am–4pm.

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SSA — Daytona Beach

444 Seabreeze Blvd., Daytona Beach, FL 32118

Serves Volusia County. Mon–Fri 9am–4pm.

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SSA — Palatka (Putnam County)

1000 St. Johns Ave., Palatka, FL 32177

Serves Putnam County. Mon–Fri 9am–4pm.

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Veterans Services

Veterans in Northeast Florida may qualify for VA health benefits that work alongside Medicare. These offices help with enrollment, claims, and benefits coordination.

VA Medical Center — Jacksonville

1833 Boulevard, Jacksonville, FL 32206

Full-service VA medical center. Veterans can use VA benefits alongside Medicare for additional coverage.

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VA Outpatient Clinic — Daytona Beach

551 N. Williamson Blvd., Daytona Beach, FL 32114

Outpatient clinic serving Volusia County veterans.

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VA Outpatient Clinic — Palm Coast

60 Commerce Blvd., Palm Coast, FL 32164

Outpatient clinic serving Flagler County veterans.

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Duval County Veterans Services

214 N. Hogan St., Jacksonville, FL 32202

Free claims assistance, benefits counseling, and VA enrollment help.

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St. Johns County Veterans Services

4455 Avenue A, St. Augustine, FL 32095

Free claims assistance for St. Johns County veterans.

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Flagler County Veterans Services

1769 E. Moody Blvd., Bunnell, FL 32110

Free claims assistance for Flagler County veterans.

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Senior Centers & Councils on Aging

Senior centers offer meals, activities, fitness programs, social events, and connections to community services — often at little or no cost.

Aging True (formerly Episcopal Senior Life) — Jacksonville

3900 Williamsburg Park Blvd., Jacksonville, FL 32257

Largest senior services organization in NE Florida. Adult day programs, home care, transportation, and more.

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St. Johns County Council on Aging

180 Marine St., St. Augustine, FL 32084

Senior centers in St. Augustine, Ponte Vedra, and Hastings. Meals, activities, transportation.

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Flagler County Council on Aging

1 Flagler Plaza, Bunnell, FL 32110

Senior center in Bunnell. Meals on Wheels, transportation, and activities for Palm Coast and Flagler County.

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Volusia County Council on Aging

1180 Saxon Blvd., Orange City, FL 32763

Multiple senior centers across Volusia County including Daytona Beach, Ormond Beach, and DeLand.

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Putnam County Council on Aging

111 Yelvington Rd., East Palatka, FL 32131

Senior center in Palatka. Meals, transportation, and activities for all of Putnam County.

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Palm Coast Community Center

305 Palm Coast Pkwy NE, Palm Coast, FL 32137

City-run community center with senior programming, fitness classes, and social events.

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Senior Transportation Services

Getting to medical appointments is critical. These services provide low-cost or free transportation for seniors who no longer drive.

JTA (Jacksonville Transportation Authority) — Connexion

Duval County

Paratransit service for seniors and people with disabilities in Duval County. Requires eligibility certification.

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Flagler County Transportation — SunTran

Flagler County

Flagler County Council on Aging provides medical transportation for seniors. Call to schedule.

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Votran (Volusia County Transit)

Volusia County

Fixed-route bus service plus Gold Service paratransit for eligible seniors in Volusia County.

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St. Johns County Council on Aging — Transportation

St. Johns County

Medical and non-medical transportation for seniors in St. Johns County.

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Putnam County Council on Aging — Transportation

Putnam County

Transportation assistance for medical appointments and essential errands in Putnam County.

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Health & Wellness Programs

Free and low-cost health programs specifically for seniors in Northeast Florida.

Florida Department of Health — Senior Health Programs

Multiple county health departments

Free flu shots, blood pressure screenings, and wellness programs at county health departments.

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SilverSneakers Fitness Program

Participating gyms throughout NE Florida

Free gym membership included with many Medicare Advantage plans. Check if your plan includes it.

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AdventHealth Palm Coast — Senior Wellness

60 Memorial Medical Pkwy., Palm Coast, FL 32164

Community health classes, cardiac rehab, and wellness programs for Flagler County seniors.

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Halifax Health — Senior Programs (Daytona Beach)

303 N. Clyde Morris Blvd., Daytona Beach, FL 32114

Community health programs and senior wellness services for Volusia County.

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Mayo Clinic Florida — Senior Care

4500 San Pablo Rd., Jacksonville, FL 32224

World-class specialty care. Most Medicare plans accepted. Referral often required.

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How Medicare Fits In

Many of These Services Work Better With the Right Medicare Plan

The right Medicare plan can unlock transportation benefits, SilverSneakers gym memberships, over-the-counter allowances, and dental and vision coverage — reducing your need to rely on community resources for basic needs.

William Gray is a licensed independent Medicare broker serving all of Northeast Florida. He compares every plan available in your ZIP code at no cost to you — and helps you understand how your Medicare plan interacts with VA benefits, Medicaid, and other programs.

Transportation benefits
Many Medicare Advantage plans include free rides to medical appointments
Dental & vision coverage
Bundled into most $0-premium Medicare Advantage plans
SilverSneakers fitness
Free gym membership included with many plans in NE Florida
OTC allowance
Monthly credit for over-the-counter health products
In-home support
Some plans include personal emergency response and home safety devices
Extra Help for Part D
Low-income subsidy that reduces drug plan costs to near zero

Frequently Asked Questions

About senior resources and Medicare in Northeast Florida

Need Help Navigating Medicare in Northeast Florida?

William Gray is an independent Medicare broker serving all of NE Florida. His help is always 100% free — he is paid by the insurance carriers, never by you.

We do not offer every plan available in your area. Any information we provide is limited to those plans we do offer in your area. Please contact Medicare.gov or 1-800-MEDICARE (TTY: 1-877-486-2048) to get information on all of your options.

Not affiliated with or endorsed by the U.S. government or the federal Medicare program. This is an advertisement for insurance. William Gray and affiliated licensed agents are independent insurance agents, not government employees or representatives. Medicare has neither reviewed nor endorsed this information.

Not all plans or types of coverage may be available in your area. Plan availability, benefits, and premiums vary by county and ZIP code. Enrollment in any plan depends on contract renewal. Benefits, premiums, and cost-sharing may change on January 1 of each year.

Independent Agent & Compensation Disclosure. William Gray is an independent licensed insurance agent (FL License #W690237) and is not employed by or exclusively affiliated with any single insurance company. William is compensated by insurance carriers when you enroll in a plan. This compensation does not affect the premium you pay — your premium is the same whether you enroll through a broker or directly with the carrier. Affiliated agents are independent contractors solely responsible for their own conduct and representations.